#Native instruments battery 4 problem serial number
#Native instruments battery 4 problem install

#Native instruments battery 4 problem install

If you already own the full MASCHINE 2 Software (that comes with the full MASCHINE Factory Library), you should not install the MASCHINE Factory Selection, because this would cause double entries in your MASCHINE browser. The MASCHINE Factory Selection is a reduced version of the full MASCHINE Factory Library.Check availability with the refresh button. Note: it may take several minutes before your software is ready to be installed. Enter this 25 digit serial in Native Access using the Add a Serial option:

#Native instruments battery 4 problem serial number

You find the hardware serial number on the underside of your hardware product.

If you have purchased a hardware product, ensure you register this first before attempting to install the bundled software.

You can cancel a transfer request as shown in this article. For example, if you have purchased a TRAKTOR PRO 3 UPDATE the corresponding base product (TRAKTOR PRO 2) cannot be transferred.

Ensure that the base product for your upgrade / crossgrade / update product is not in the process of being transferred.

If you have incorrectly purchased an upgrade / crossgrade / update product, contact the Account Support team by clicking here. In the below example, being an owner of KOMPLETE 7 qualifies for a KOMPLETE 12 UPDATE: You must be logged into your account on the Native Instruments website in order for the update options to appear. The purchase page on our website will inform you of the upgrade options available to you.

Ensure that you have purchased the correct upgrade / crossgrade / update product.

You can check what email address you have used to log into Native Access by clicking the user icon in the top right:

Ensure that you are logged into Native Access with the email address you had previously used to register your base product.

Attempting to install the MASCHINE Factory Selection, even though the full MASCHINE 2 Software and MASCHINE Factory Library are already installed.

Attempting to activate a software serial before activating the corresponding hardware product (valid only for hardware/software bundle products).

Trying to activate a product whose base product's license is requested to be transferred.Attempting to register an upgrade / crossgrade / update version without owning a valid base product.Logging into Native Access with a different NI account than that which your base product is registered under.This error message may be caused by the following: While installing an NI upgrade / crossgrade / update product, the process fails and Native Access displays the following error message:Īctivating *Product* failed: you are missing the base product for which this upgrade/crossgrade/update is valid.